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Ciara AI

locationpinIndia

CiaraAI was created to redefine how businesses engage with customers through AI-powered communication. Many organizations struggled with handling repetitive inquiries, scheduling meetings, and managing cold calls without draining valuable human resources. CiaraAI bridged this gap by combining automation with human-like engagement, offering intelligent chat and voice agents that streamline customer support and lead generation. The platform integrates seamlessly with tools like Google Meet, Outlook, and Zoom, making scheduling effortless while escalating complex queries to human agents when needed. Today, CiaraAI empowers businesses to reduce operational costs, boost customer satisfaction, and maintain efficiency. Its journey reflects a commitment to blending AI innovation with human connection, enabling teams to focus on growth while automation takes care of routine tasks.

Timeline 8 Months

Services

Prototype Design

Market Research

Frontend Development

Backend Development

QA Testing

Platform Deployment

Did You Know?

Businesses using AI for customer support save up to 30% in operational costs, while increasing response speed by more than 50%.

next.js

Next.js

typescript

Typescript

nest.js

Nest.js

openai

OpenAI

cursor-ai

Cursor AI

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CEO

Chaitanya Laxman

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Working with Propelius Technologies has been an exceptional experience. Their team is highly professional, technically strong, and committed to delivering quality solutions on time. They understand our requirements perfectly and always go the extra mile to ensure satisfaction. Highly recommended for any tech project!

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Problem Statement

Managing customer interactions, generating leads, and scheduling meetings often consume valuable time and resources. Businesses struggle to efficiently handle routine inquiries, cold calls, and follow-ups while ensuring high customer satisfaction. The lack of seamless integration across scheduling platforms adds to the complexity. Escalating unresolved issues to human agents without delays remains a critical challenge, making it difficult to strike a balance between automation and personalized service delivery.

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Solutions

Ciara offers an AI-driven platform designed to tackle these challenges head-on. By integrating smart chat and call agents into third-party applications, Ciara automates routine inquiries, conducts cold calls, and manages lead follow-ups efficiently. Seamless meeting scheduling is enabled through popular platforms like Google Meet, Outlook, Teams, and Zoom, reducing time and effort. The platform intelligently escalates complex issues to human agents, ensuring personalized attention when required. This blend of automation and human interaction boosts customer satisfaction, optimizes resource allocation, and enhances overall service efficiency, empowering businesses to focus on growth while delivering exceptional customer support.

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Technical Architecture

The journey begins with Ciara understanding your business needs and integrating seamlessly into your existing systems. AI-powered chat and call agents take over routine tasks, managing customer inquiries and generating leads efficiently. The platform’s ability to handle cold calls and lead follow-ups ensures potential opportunities are not missed. Scheduling meetings becomes effortless with Ciara's integration into platforms like Google Meet, Teams, and Zoom. For complex customer issues, the platform transitions seamlessly to human agents, maintaining high service quality. With every interaction, Ciara analyzes and refines customer satisfaction, paving the way for optimized service delivery and unparalleled operational efficiency.

Tech Stack

Next.js

Next.js

Typescript

Typescript

Nest.js

Nest.js

OpenAI

OpenAI

Cursor AI

Cursor AI

The process

Having the design, within a few months our development team built
2024
Feb
Apr
Jun
Aug
Oct
Nov
Design
Dev
QA
Handover

KPIs

30%

Faster Response Times

Since launch, CiaraAI has improved client support efficiency by 30%, helping businesses respond faster through AI-driven chat and call agents. With 69% active users, it reflects strong adoption across customer-facing teams.

69%

of traffic are active users

Check out our recent projects

Our mission is to provide cutting-edge solutions that drive growth, enhance efficiency, and transform industries.

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